Software Features
Heavy-Duty Dispatch Made Smarter
Manage every breakdown, repair call, and technician assignment from one powerful platform designed to streamline operations and elevate your service experience.
SMS Communication & In App Chat
Send automated updates, technician ETAs, job confirmations, and service notifications directly to customers and fleets, maintaining clear communication throughout every heavy-duty service call.
Payment Gateways
Offer customers fast, secure payment options built directly into the dispatch workflow, streamlining billing and ensuring quicker technician payouts after each completed job.
Geofencing
Define service zones for your technicians, ensuring jobs are assigned only within approved areas and improving routing accuracy, response times, and operational efficiency.
API Access
Connect Road Rescue Dispatch with your existing systems using flexible APIs, enabling custom integrations, automated workflows, and scalable heavy-duty service management tailored to your business.
Custom Fields
Capture job-specific data using customizable fields that allow your team to record detailed heavy-duty service information unique to your company’s operational needs.
Inventory Management
Track technician inventory in real time, automatically verifying parts availability before dispatching a repair call, reducing delays and ensuring jobs are sent to prepared techs.
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