Our Commitment

Road Rescue Network believes roadside assistance should be available to everyone, regardless of ability. We are dedicated to making our website, mobile applications, and services accessible and usable by all customers, rescuers, and partners.

We aim to meet or exceed recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 AA, and to comply with applicable disability rights laws such as the Americans with Disabilities Act (ADA).

Digital Accessibility

We work to ensure that:

• Our websites and apps are compatible with modern assistive technologies (such as screen readers, text-to-speech software, and voice navigation).
• Content is structured for easy navigation, clear readability, and adaptable text scaling.
• Alternative text is provided for meaningful images.
• Colors and contrasts are chosen to enhance legibility.
• Forms and interactive elements can be completed without barriers.

Service Accessibility

Rescuers on the Road Rescue Network platform must comply with applicable laws regarding accessibility and non-discrimination. This includes:

• Providing reasonable accommodations when legally required
• Transporting service animals and assistive devices where applicable by law
• Treating all customers with dignity and respect regardless of disability

Ongoing Improvements

Accessibility is an ongoing effort. We regularly test, review, and improve our websites, apps, and policies. We also provide training and resources to our staff and partners to promote awareness and best practices.

Feedback and Contact

We welcome feedback on how we can improve accessibility. If you encounter a barrier or difficulty using Road Rescue Network’s services, please let us know so we can address it:

Email: [email protected]

Please include details such as the device, browser, or assistive technology you are using and the page or feature where you encountered difficulty.

Legal Disclaimer

While we strive to make all aspects of Road Rescue Network accessible, some third-party integrations or content may be outside of our control. We will work with those providers to encourage improvements where possible.