Need Roadside Assistance For Your Chevy?
A Silverado with the spare winched under the bed, a Suburban full of people, a Corvette that will not clear a standard ramp, or a Bolt that has to ride on a bed. Different problems, one number.
24/7/365 dispatch · Insurance-verified rescuers · Flatbed capable
Chevrolet roadside help, dispatched nationwide
Road Rescue Network dispatches 24/7 roadside help across the Chevrolet range, from half-ton and heavy-duty pickups to Suburbans, Equinoxes, Corvettes and the electric Bolt and Blazer. Chevrolet shares most of its running gear with GMC, Buick and Cadillac, so the failure patterns repeat across all four and our rescuers see them constantly.
Who builds a Chevy, and why it changes the rescue
Chevrolet spans more ground than almost any other make on this list, from a Trax to a 3500HD dually, which means the word Chevrolet tells a dispatcher very little until the model comes with it. The heavy duty Silverados in particular are a different recovery job from the half tons that share the name and much of the sheet metal.
Chevrolet is an American automobile division of the manufacturer General Motors (GM). In North America, Chevrolet produces and sells a wide range of vehicles, from subcompact automobiles to medium-duty commercial trucks. Due to the prominence and name recognition of Chevrolet as one of General Motors' global marques, "Chevrolet" or its affectionate nickname Chevy is used at times as a synonym for General Motors or its products, one example being the GM LS1 engine, commonly known by the name or a variant thereof of its progenitor, the Chevrolet small-block engine.Chevrolet on Wikipedia
What a rescuer has to know before they roll on a Chevy
These are the things that go wrong when a Chevy gets whichever truck was closest instead of the right one.
OnStar can sometimes end the call before it starts
Most modern Chevrolets can be unlocked remotely through OnStar or the myChevrolet app, even with a subscription lapsed in some cases. On a keys-locked-inside call that is worth trying before anyone drives to you, and we will say so rather than quietly billing a lockout. It does not help if the 12V battery is flat, because the car has to be awake to receive the command.
The spare hangs under the bed and the winch corrodes
Silverado and Suburban carry the spare beneath the vehicle on a cable winch operated through the rear bumper, and on some trims behind a lock cylinder that needs the key. Salt seizes the mechanism, so a driver with a good spare can be completely unable to reach it. Rescuers carry what it takes to get it down.
A collapsed lifter reads as a breakdown, not a service item
V8 engines with cylinder deactivation are known for lifter failure, which arrives as a sudden violent misfire, a hard tick and a car that will not run properly or will not start. It is not a roadside repair. Knowing that early saves an hour of diagnosis on the shoulder and gets the vehicle moved to a shop instead.
Corvette will not go up a normal ramp
Front clearance on a Corvette, particularly a Z06 or one with the front splitter, is low enough that a standard flatbed approach angle will take the nose off. It needs wood, extended ramps or a low-angle bed, and where fitted the front lift system should be raised before loading. Tell dispatch it is a Corvette and the right truck comes.
Duramax trucks stop themselves on fluid, not faults
Heavy-duty Duramax pickups derate and then refuse to restart on an empty diesel exhaust fluid tank or a blocked exhaust filter. Fluid delivered on-site and a completed regeneration usually puts the truck straight back to work.
The Chevy calls we take
Lockout
Chevrolet lockouts opened without damaging the frame, plus a remote-unlock attempt through OnStar first where the vehicle is awake enough to receive it.
Flat tire and stuck spare
Freeing the under-bed spare winch, fitting the spare, or bringing a correct-size tire where the spare is unusable or the wheel needs the lock key.
Jumpstart and battery
Jump at the correct posts, load-testing and on-site replacement, including the trucks and SUVs where the battery sits awkwardly under trim.
Fuel and DEF delivery
Gasoline, diesel and exhaust fluid brought to the vehicle with a restart attempt on-site.
Towing and recovery
Flatbed for all-wheel drive, electric and low-clearance models, wheel-lift where it is safe, and winch-outs from ditches, snow and soft ground.
How a Chevy has to be moved
Worth reading to whoever shows up, whether or not we sent them.
Front-wheel-drive Chevrolet cars and crossovers can be moved with the drive wheels lifted. Four-wheel drive, all-wheel drive, every electric model and every Corvette belong on a flatbed. Corvettes and lowered trucks need extended ramps or wood to clear the approach. A dead vehicle with an electronic parking brake will not roll and needs skates.
Chevrolet models we cover
Trades running Silverados and Express vans, families in a Tahoe or Equinox, and Corvette owners who would rather not watch an unfamiliar driver guess at the approach angle. Every rescuer carries current general liability insurance and works to standardised response and pricing practices.
Chevy roadside assistance in major US metros
Tap a metro for local rescuers, response times and recent calls. New cities are added continuously.
Statewide coverage
Browse every metro we cover in these states.
Where a Chevy gets looked at
A tow ends somewhere. These are the businesses listed in our directory in the largest metros, with a direct-dial number on every one.
Repair shops
1,044 citiesIndependent garages in the directory, listed by city. Where the vehicle goes once it is off the truck.
Tire shops
639 citiesFor the flat that cannot be plugged, and for the makes that carry no spare at all.
Parts counters
2,936 citiesBatteries, bulbs, belts and fluids, close to where the vehicle stopped.
Body and collision
1,799 citiesAfter a recovery, for the panel damage the tow was not the worst of.
Chevy roadside questions
Can you get into my Chevy without damaging it?
Yes. Chevrolet lockouts are opened with proper tools rather than by prying the door frame. If your vehicle is still awake, it may also be unlockable remotely through OnStar or the app, and we will tell you to try that first rather than charge you for a truck you did not need.
My Silverado has a flat and the spare will not come down.
The winch cable under the bed corrodes and seizes, which is common anywhere they salt the roads. Some trims also need the key for a lock cylinder in the bumper. A rescuer can free it or safely cut the carrier down, and will bring a matching tire if the spare turns out to be unusable.
Does my Corvette need a special truck?
It needs a flatbed and it needs the right approach. Front clearance is low enough that a standard ramp angle can damage the nose or splitter, so it wants extended ramps, wood or a low-angle bed, and the front lift raised where the car has it. Say Corvette when you call and that is what gets dispatched.
Can a Bolt or Blazer EV be towed normally?
No. Every electric Chevrolet should go on a flatbed with all four wheels off the ground. Towing an EV with drive wheels turning on the road can damage the drive unit, and there is no neutral to roll it in once the vehicle is fully dead.
Chevrolet and its model names are trademarks of their owner. Road Rescue Network is an independent nationwide dispatch network and is not affiliated with, endorsed by, or an authorised agent of Chevrolet. We name the make because it is what our rescuers service.
Chevy down right now?
One number reaches a live dispatcher. Tell them the model and what it is doing, and the truck that leaves is the one that can actually take your car.