Light, medium, heavy. Every class of tow.
Verified towing and recovery operators across 48 states. Passenger vehicles, commercial trucks, heavy equipment, and specialty recovery. One dispatch line, one connected network.
The right tow is not the nearest truck. It is the right truck for the job, with the right capacity, the right equipment, and an operator who has done it before.
Most people calling for a tow have no idea there are different weight classes, different truck types, and different levels of operator experience. Calling the wrong class means the operator shows up, looks at the vehicle, and has to call someone else because they cannot safely handle the load. Hours wasted. Meanwhile you are still stranded.
Road Rescue Network classifies every request at intake and routes to the operator with the right equipment for the job. Light-duty for passenger vehicles and pickups. Medium-duty for box trucks and larger pickups. Heavy-duty for Class 8 tractors and heavy equipment. Recovery operators for winch-outs, rollovers, and accident scenes.
Every operator in the network is verified for insurance, DOT authority, and equipment capability. We do not dispatch a light-duty operator to a heavy-duty call, ever. The result is a tow that arrives with the right truck the first time.
Four classes of towing and recovery.
Light-duty towing
Passenger cars, SUVs, pickups (up to 10,000 lbs GVW), motorcycles. Flatbed and wheel-lift trucks. Use when the vehicle needs to move to a shop or a safer location.
Medium-duty towing
Box trucks, large pickups, delivery vans, Class 5 and Class 6 vehicles (10,001 to 26,000 lbs). Medium wreckers with higher capacity and different boom specs than light-duty.
Heavy-duty towing
Class 7 and Class 8 tractors, trailers, heavy box trucks, school buses, and commercial vehicles over 26,000 lbs. Heavy wreckers and rotators for the complex recovery.
Winch-out and recovery
Vehicle off the road, stuck in mud, snow, sand, or a ditch. Rollover recovery, load shifts, and multi-vehicle accident scenes. Specialty operators with winch, airbag, and cribbing equipment.
How a tow dispatches.
Describe the vehicle and situation
Vehicle make, model, approximate weight or class if you know it, and where it is. Honest description gets the right truck dispatched.
Class match
Your request routes to an operator in the correct weight class. We do not send a light-duty truck to a heavy-duty job.
ETA and pricing up front
The operator confirms arrival window and tow price. Hook fee, mileage, and any accessorial charges (dolly, skates, winching) are quoted before dispatch.
Safe recovery and transport
The operator arrives with the right truck, safely hooks or loads the vehicle, and transports to your destination.
Documented and settled
Work order with vehicle photos, pickup and drop-off locations, and mileage. Payment processes through the platform.
Explore each towing service.
Passenger cars, SUVs, pickups. Flatbed or wheel-lift.
Learn more →Box trucks, large pickups, Class 5 and 6.
Learn more →Class 7 and 8 tractors, trailers, heavy commercial.
Learn more →Off-road, rollover, ditch, and accident recovery.
Learn more →Answers before you call.
If you are not sure, tell the dispatcher your vehicle make and model and whether it is loaded. They will match you to the right class. Quick reference: most passenger vehicles and pickups under 10,000 lbs are light-duty. Box trucks and larger pickups are medium. Class 7 and 8 commercial trucks are heavy-duty.
A light-duty truck cannot safely tow a Class 8 tractor and will damage the lighter truck trying. Operators who accept a call they cannot handle waste your time and risk damaging the vehicle they came to help. We route by class to avoid this.
Depends on class, distance, and time. Light-duty local tows are typically the least expensive. Heavy-duty and long-distance tows cost significantly more. The operator quotes the full cost before dispatch so you know the price up front.
Yes. Most tows are from breakdowns or accidents where the vehicle is damaged. The operator assesses the damage and confirms the tow method (flatbed, wheel-lift, dolly) that is safest for the vehicle.
Yes. You tell the operator where you want the vehicle dropped off (home, shop, storage, repair facility). The operator quotes based on the destination.
Many policies include roadside/tow coverage. Your insurance may reimburse you directly or coordinate payment with the operator. Ask the operator to provide the invoice format your insurance company requires.
Need a tow? The right truck is minutes away.
Dispatching 24 hours · 7 days a week