We're here to make it right.
Refund request? Issue with an operator? Saw something wrong in the directory? Pick the form below that matches — we route it to the right team and respond within one business day. For emergencies, call (800) 673-1060.
Refund request
Charged for a service that wasn't delivered, overcharged, or billed twice? Start a refund request. Routes straight to accounting — typical review in 1–3 business days.
Start request →File a complaintCustomer complaint
Poor experience with an operator, a dispatcher, or the service itself. We read every complaint and respond within one business day. Serious issues escalate the same day.
Start request →Report a vendorReport a vendor
Saw a fake listing, price gouging, safety concern, or expired insurance on a Vendorlink profile? Report it. Our support team investigates every report and removes verified violations from the directory.
Start request →General helpAsk a question
Anything else — account access, how-does-this-work questions, partnership inquiries, press, general feedback. Goes straight to our support inbox.
Start request →Email us directly — [email protected] — for anything the forms above don't cover.
Dispatching 24 hours · 7 days a week