Need Roadside Assistance For Your Chrysler?
Usually a full van, often with kids in it. A Pacifica on the shoulder is a different kind of urgent, and the folding-seat floor means the spare situation is not what people expect.
24/7/365 dispatch · Insurance-verified rescuers · Flatbed capable
Chrysler roadside help, dispatched nationwide
Road Rescue Network dispatches 24/7 roadside help for Chrysler. Most calls are Pacifica and Voyager vans carrying families, which changes the priority order: getting people somewhere safe matters as much as the vehicle. The plug-in hybrid Pacifica also has to travel on a flatbed, which surprises owners who have towed a minivan before.
Who builds a Chrysler, and why it changes the rescue
Chrysler's remaining line is built around the minivan, and the Pacifica is sold as both a petrol and a plug in hybrid wearing the same silhouette. They are not the same vehicle to a rescuer. The hybrid carries a high voltage pack under the floor where the second row stow bins sit on the petrol version.
FCA US, LLC, doing business as Stellantis North America and known historically as the Chrysler Corporation, is one of the "Big Three" automobile manufacturers in the United States, headquartered in Auburn Hills, Michigan. It is the American subsidiary of the multinational automotive company Stellantis. Stellantis North America sells vehicles worldwide under the Chrysler, Dodge, Jeep, and Ram Trucks nameplates. It also includes Mopar, its automotive parts and accessories division, and SRT, its performance automobile division. The division also distributes Alfa Romeo, Fiat, and Maserati vehicles in North America.Chrysler on Wikipedia
What a rescuer has to know before they roll on a Chrysler
These are the things that go wrong when a Chrysler gets whichever truck was closest instead of the right one.
The folding-seat floor took the spare's place
The under-floor stowage that makes the seats disappear also uses the space a spare would occupy, so many Pacifica and Voyager vans carry a sealant kit or a compact spare in an awkward location rather than a full-size wheel. Owners frequently do not know which until they need it.
The hybrid Pacifica carries its battery under the floor
Pacifica plug-in hybrids have a high-voltage pack beneath the cabin floor and need flatbed transport with all four wheels off the ground. It also means a jack point that is not improvised: the wrong lift point on a hybrid van is not somewhere to guess.
A stranded van is a people problem first
These vehicles are usually full. Child seats, car seats that have to move with the family, and passengers who cannot wait on a shoulder in weather. We treat a loaded family van as a priority call and we ask how many people are with the vehicle, because that changes what needs to be sent.
The 300 is rear-wheel drive on wide tires
The 300 shares its layout with the Charger, so it has the same winter recovery pattern and the same low-profile tire sizes that a general tire truck may not stock.
The Chrysler calls we take
Flat tire with no usable spare
Sealant where the puncture allows, or a correct-size tire delivered. We confirm what the van actually carries before rolling.
Towing
Flatbed for hybrid and all-wheel-drive models, with room and a plan for passengers who need to travel too.
Jumpstart and battery
Jump and on-site replacement, including the 12V on hybrid vans, which is the usual reason one will not wake.
Lockout
Chrysler lockouts opened without damage, including the calls where a child or keys are shut inside, which we treat as an emergency.
Fuel delivery
Fuel brought to the vehicle so a loaded van is not left waiting.
How a Chrysler has to be moved
Worth reading to whoever shows up, whether or not we sent them.
A Pacifica plug-in hybrid goes on a flatbed with all four wheels off the ground, and so does any all-wheel-drive Pacifica. Front-wheel-drive vans can be moved with the drive wheels lifted, though a bed is the safe default. On hybrids the lift points matter because of the battery beneath the floor, so it is not a vehicle to jack in an unfamiliar spot.
Chrysler models we cover
Families, and the grandparents who inherited the van. Every rescuer carries current general liability insurance and works to standardised response and pricing practices, and a call with children or a vulnerable passenger on board is prioritised.
Chrysler roadside assistance in major US metros
Tap a metro for local rescuers, response times and recent calls. New cities are added continuously.
Statewide coverage
Browse every metro we cover in these states.
Where a Chrysler gets looked at
A tow ends somewhere. These are the businesses listed in our directory in the largest metros, with a direct-dial number on every one.
Repair shops
1,044 citiesIndependent garages in the directory, listed by city. Where the vehicle goes once it is off the truck.
Tire shops
639 citiesFor the flat that cannot be plugged, and for the makes that carry no spare at all.
Parts counters
2,936 citiesBatteries, bulbs, belts and fluids, close to where the vehicle stopped.
Body and collision
1,799 citiesAfter a recovery, for the panel damage the tow was not the worst of.
Chrysler roadside questions
Does my Pacifica have a spare tire?
Often not a full-size one. The under-floor seat stowage uses the space, so many vans carry a sealant kit or a compact spare tucked somewhere owners have never looked. Tell dispatch what you can find and we will bring a tire if what you have will not get you home.
Can my hybrid Pacifica be towed like a normal van?
No. The high-voltage battery sits under the floor and the van should travel on a flatbed with all four wheels off the ground. It also means jack points are not something to improvise, so if you are on the roadside waiting, leave it on its wheels.
I am stuck with three kids in the van. Does that change anything?
Yes. Say it on the call. A loaded family van in weather or on a highway shoulder is prioritised, and we plan for the passengers travelling too rather than getting there and discovering there is nowhere for everyone to sit.
Chrysler and its model names are trademarks of their owner. Road Rescue Network is an independent nationwide dispatch network and is not affiliated with, endorsed by, or an authorised agent of Chrysler. We name the make because it is what our rescuers service.
Chrysler down right now?
One number reaches a live dispatcher. Tell them the model and what it is doing, and the truck that leaves is the one that can actually take your car.