Need Roadside Assistance For Your Hino?
Medium-duty trucks doing the same work as the Isuzus beside them, with one extra consideration: parts are harder to come by than they used to be, so a roadside fix is worth more.
24/7/365 dispatch · Insurance-verified rescuers · Flatbed capable
Hino roadside help, dispatched nationwide
Road Rescue Network dispatches 24/7 mobile repair and towing for Hino. These are conventional and cabover medium-duty trucks running delivery, rental and vocational work. The practical difference from their competitors right now is supply: Hino stepped back from new truck sales in this market, which makes parts and dealer support harder to line up and makes fixing a truck where it sits more valuable than it used to be.
Who builds a Hino, and why it changes the rescue
Hino is Toyota's commercial truck arm and sells the same low cab forward and medium duty shapes into North American fleets. Parts and dealer support have become harder to source here as the brand's North American position has changed, so a Hino that needs a part is more often a tow to a shop that already has one than a fix at the kerb.
What a rescuer has to know before they roll on a Hino
These are the things that go wrong when a Hino gets whichever truck was closest instead of the right one.
Parts and dealer support are harder to source than they were
Hino's withdrawal from new US truck sales has thinned dealer coverage in some regions. The existing fleet is still working every day, but a tow to a dealer is a less certain plan than it once was. That raises the value of a mobile repair and of a tech who arrives with common parts rather than a diagnosis and a shrug.
Cabovers need clearance to tilt
On the cabover models the engine sits under the cab and the cab tilts forward to reach it. A truck parked hard against a dock or a wall cannot be properly worked on until it is repositioned.
Short delivery routes load the exhaust filter
Stop-start routes never get the aftertreatment hot enough to clean itself, so the filter loads and the truck derates. A forced regeneration usually returns it to service, and the underlying cause is the route rather than a broken component.
Box height decides the tow route
A loaded box body already limits your bridges. On a flatbed it is taller again, so the route matters as much as the lift.
The Hino calls we take
Mobile repair
Fixing the truck where it sits, which matters more on this make than most given parts availability.
Forced regeneration and DPF service
Clearing a loaded exhaust filter on a truck whose route never lets it regenerate.
Towing with height in mind
Equipment and a route planned around the loaded box height.
Tire service, jumpstart and fuel
Medium-duty tire positions, battery service and fuel delivered.
How a Hino has to be moved
Worth reading to whoever shows up, whether or not we sent them.
Give dispatch the box height and whether the truck is loaded, because both decide the equipment and the route. Cabover models need clearance ahead of the truck before the cab can be tilted for a real repair. Recovery goes through rated frame points.
Hino models we cover
Delivery, rental and vocational fleets keeping an existing Hino fleet working. Every rescuer carries current general liability insurance and works to standardised response and pricing practices.
Hino roadside assistance in major US metros
Tap a metro for local rescuers, response times and recent calls. New cities are added continuously.
Statewide coverage
Browse every metro we cover in these states.
Where a Hino gets looked at
A tow ends somewhere. These are the businesses listed in our directory in the largest metros, with a direct-dial number on every one.
Truck dealerships
224 citiesCommercial truck dealers in the directory. Listed by location rather than by marque, so check the name before you route a unit to one.
Mobile truck repair
133 citiesThe call that keeps a truck off a hook entirely. Repair at the shoulder, before anybody tows anything.
Parts counters
2,936 citiesFilters, fluids and the consumables a roadside fix runs out of.
Hino roadside questions
Is it still worth repairing a Hino at the roadside?
More than ever. Hino stepped back from new truck sales in the United States, so dealer coverage and parts are thinner in some regions than they were. Getting the truck running where it sits avoids relying on a dealer network that may not be close by.
The truck derated again on the same route.
That is usually the duty cycle rather than a failed part. Short, slow routes never let the exhaust system get hot enough to clean itself. A forced regeneration puts it back in service, and the pattern will repeat unless the route or the driving changes.
What do you need to know before towing it?
The height of the box, whether it is loaded, and where it is parked. Height decides the route, load decides the equipment, and how it is parked decides whether anyone can tilt the cab to look at it first.
Hino and its model names are trademarks of their owner. Road Rescue Network is an independent nationwide dispatch network and is not affiliated with, endorsed by, or an authorised agent of Hino. We name the make because it is what our rescuers service.
Hino down right now?
One number reaches a live dispatcher. Tell them the model and what it is doing, and the truck that leaves is the one that can actually take your car.