Need Roadside Assistance For Your Kia?
Same two stories as its sister brand and for the same engineering reasons: cars that will not start after somebody got in, and engines that stopped without warning. Both are transport calls.
24/7/365 dispatch · Insurance-verified rescuers · Flatbed capable
Kia roadside help, dispatched nationwide
Road Rescue Network dispatches 24/7 roadside help for Kia. These share engines, transmissions and electrical architecture with Hyundai, so the two dominant call types are identical: theft damage that leaves the car unable to start, and abrupt engine failure on certain models. Everything else is ordinary roadside work.
Who builds a Kia, and why it changes the rescue
Kia shares engineering with Hyundai and the same E-GMP platform underneath the EV models, so the recovery answers largely carry across between the two brands. What does not carry across is the badge on the key: a Kia owner will not know their car is mechanically a Hyundai, and it is not useful to tell them.
What a rescuer has to know before they roll on a Kia
These are the things that go wrong when a Kia gets whichever truck was closest instead of the right one.
Theft damage that stops the car starting
A large run of models built through roughly 2011 to 2021 shipped without an engine immobiliser and became a widely publicised target. The result is usually a smashed window, a wrecked ignition or column, and a car that will not crank. It needs a tow and a locksmith or dealer rather than a battery truck. Ask your dealer about the free security software update if you have not had it.
Some engines fail suddenly and are covered
Certain Theta engines have knocked, stalled and refused to restart, with extended warranty coverage attached in many cases. If that happened, stop cranking. Preserving the engine as it is matters for the claim as well as the repair.
Telluride and Carnival are large and usually loaded
These carry people, often a lot of them. A stranded Telluride is a passenger problem as much as a vehicle one, and we ask how many people are with the vehicle because that changes what needs to be sent.
EV6 is an 800-volt electric vehicle
Flatbed with all four wheels off the ground, no rolling neutral once fully dead, and a 12V battery that is the usual reason one appears lifeless.
The Kia calls we take
Theft-damage transport
Moving a car that will not start after a break-in without compounding damage to the column.
Engine failure transport
Flatbed for a seized or stalled engine, with advice to stop cranking it.
Flat tire and lockout
Correct-size tires delivered where the kit will not do it, and lockouts opened without damage.
Jumpstart and battery
Jump, test and replace on-site, including the 12V on EV6 and Niro.
Towing and fuel delivery
Flatbed for all-wheel drive and electric models, and fuel brought to the vehicle.
How a Kia has to be moved
Worth reading to whoever shows up, whether or not we sent them.
All-wheel-drive Kias and every electric model belong on a flatbed with all four wheels off the ground. Front-wheel-drive cars can be moved with the drive wheels lifted, unless the ignition or column is damaged. Do not keep cranking an engine that knocked and stopped.
Kia models we cover
Families, commuters and rideshare drivers, plus owners recovering from a theft attempt. Every rescuer carries current general liability insurance and works to standardised response and pricing practices.
Kia roadside assistance in major US metros
Tap a metro for local rescuers, response times and recent calls. New cities are added continuously.
Statewide coverage
Browse every metro we cover in these states.
Where a Kia gets looked at
A tow ends somewhere. These are the businesses listed in our directory in the largest metros, with a direct-dial number on every one.
Repair shops
1,044 citiesIndependent garages in the directory, listed by city. Where the vehicle goes once it is off the truck.
Tire shops
639 citiesFor the flat that cannot be plugged, and for the makes that carry no spare at all.
Parts counters
2,936 citiesBatteries, bulbs, belts and fluids, close to where the vehicle stopped.
Body and collision
1,799 citiesAfter a recovery, for the panel damage the tow was not the worst of.
Kia roadside questions
My Kia was broken into and now will not start.
Common on the older models that shipped without an immobiliser. The ignition or column is usually damaged, so it is a tow and then a locksmith or dealer, not a jumpstart. Say break-in on the call. If your car has not had the free security software update, that is worth arranging afterwards.
The engine knocked and shut off. Now what?
Stop trying to restart it. Certain Kia engines have a documented sudden-failure pattern and many are covered by extended warranty programmes, and repeated cranking can make both the repair and the claim worse. It goes on a bed.
How is an EV6 moved?
Flatbed, all four wheels off the ground. It cannot be rolled in neutral once fully dead. And if the car seems completely lifeless, check the small 12V battery before assuming the worst about the traction pack.
Kia and its model names are trademarks of their owner. Road Rescue Network is an independent nationwide dispatch network and is not affiliated with, endorsed by, or an authorised agent of Kia. We name the make because it is what our rescuers service.
Kia down right now?
One number reaches a live dispatcher. Tell them the model and what it is doing, and the truck that leaves is the one that can actually take your car.