Box trucks and bigger. The right wrecker for the class.
Medium-duty towing for vehicles between 10,000 and 26,000 pounds. Delivery vans, box trucks, large pickups, shuttle buses, RVs. Proper wreckers, verified operators.
A box truck on a shoulder is heavier than a pickup, lighter than a semi, and needs its own class of wrecker. Using the wrong one wastes time.
Medium-duty vehicles fall in the gap between passenger towing and heavy-duty commercial. Box trucks, large pickups, delivery vans, small buses, and larger RVs all need a wrecker with more capacity than a light-duty flatbed but without the cost and complexity of a heavy-duty rotator.
Road Rescue Network routes medium-duty calls to operators with appropriate wreckers. Medium wreckers have higher boom capacity, stronger wheel-lift systems, and the cribbing equipment to handle uneven loads and shifting cargo.
For delivery fleets, small bus companies, and rental fleets with medium-duty units, fleet accounts log every tow against the vehicle and provide asset-level service history for PM and insurance reporting.
Medium-duty towing covers.
Box trucks and delivery vehicles
26-foot straight trucks, cutaway vans, parcel delivery vehicles. Common fleet breakdown scenario.
Large pickups and duallys
F-450, F-550, 3500 duallys with loaded beds or equipment, and heavier configurations that exceed light-duty capacity.
Shuttle and small buses
Airport shuttles, hotel vans, school transport vehicles up to about 26,000 pounds.
Medium RVs and motor coaches
Class C and smaller Class A motor coaches, medium travel trailers with tow vehicles, and specialty RVs.
Medium-duty commercial equipment
Service trucks, utility trucks, small dump trucks, and medium-weight specialty vehicles.
Loaded vs. empty considerations
A box truck loaded heavy may exceed medium-duty limits. The operator assesses on arrival and coordinates an upgrade to heavy-duty if needed.
How medium-duty dispatches.
Describe the vehicle
Vehicle type, approximate weight or GVWR, cargo status (loaded or empty), and location.
Class match
Your request routes to an operator with a medium wrecker. Coverage is less dense than light-duty but still responsive in most metros.
ETA and pricing
Medium-duty pricing is higher than light-duty due to equipment cost. The operator quotes hook fee, mileage, and any accessorial charges up front.
Safe recovery and transport
Wheel-lift with cribbing or flatbed as appropriate. The operator secures the load for transport and documents vehicle condition.
Delivered and settled
Vehicle delivered to the shop, yard, or destination you specified. Payment processes through the platform.
Answers before you call.
Medium-duty typically covers vehicles between 10,001 and 26,000 pounds gross vehicle weight. This includes most box trucks, Class 5 and Class 6 vehicles, large pickups, small buses, and medium RVs. If unsure, tell the dispatcher the vehicle make, model, and approximate weight.
Usually not safely. A loaded 26-foot box truck exceeds most light-duty flatbed capacity. The right answer is a medium wrecker with appropriate boom capacity and wheel-lift rating.
Medium-duty is between light-duty and heavy-duty in price. Hook fee and per-mile rates are higher than passenger tows due to the equipment and operator skill required. The operator quotes full price before dispatch.
Yes, if the trailer is in the medium-duty weight range. Large fifth-wheels and heavier RVs may require heavy-duty. Tell dispatch the trailer weight if you know it, or the tow vehicle's towing capacity as a rough proxy.
The operator will assess on arrival. If the load exceeds medium-duty limits, they will coordinate an upgrade to heavy-duty or offload freight if possible. This is why describing the load at intake matters.
Yes. Fleet accounts can tag preferred medium-duty operators in their dashboard for priority routing in defined service areas.
Medium-duty breakdown? Right wrecker, right away.
Dispatching 24 hours · 7 days a week