Tow Truck & Towing Service in Troy, MI.

19-21 ft bed, deck winch, wheel-lift under-reach on most units

The default tow truck. All four wheels off the ground, so it is the right answer for AWD, EV, low-clearance, non-running, and collision vehicles alike.

Lighter deck, higher payload, shallower load angle

Two vehicles in one trip, or a lowered car that would scrape a standard approach. The payload headroom is what lets a loaded van ride without going overweight.

L-arm yoke, tire-only contact, compact footprint

Tight rowhouse blocks, parking decks with a height bar, and short repositioning moves where a full carrier cannot physically reach the vehicle.

Cab-controlled wheel-lift, single-operator hookup

Private-property and repossession work where the operator needs to hook without leaving the cab. Fastest pickup of any tow truck.

Rolling axle set placed under the non-lifted wheels

Carried on the wrecker so an AWD or 4WD vehicle can still be towed when no carrier is available. Keeps the drivetrain from spinning without a deck.

Hydraulic wheel skates for locked or missing wheels

Seized brakes, a wheel off the car, or a vehicle sitting in park with no power. The vehicle is rolled onto the deck sideways instead of being dragged.

Add-on ramp sections that flatten the load angle

Lowered, exotic, and slammed vehicles. Requested at booking — an operator who does not carry them will find out at the scene, and then you wait for a second truck.

Front chock, soft straps, drop-deck or ramp load

Any two-wheeler. A bike loaded with the same chains used on a car arrives bent, which is why this is dispatched as its own equipment type.

Sub-zero air-system freeze at the supplier docks

When Oakland County overnight lows drop below zero, tractors parked at the Coolidge and Big Beaver supplier yards wake up with frozen air tanks and ice-plugged brake lines. A JIT trailer that can't build air is a line-down threat at the assembly plant it feeds. Our Troy mechanics carry methanol injection and air-dryer rebuild kits, and most of these are roadside thaws rather than tow-aways.

Road-salt brake and air-line corrosion on I-75

Michigan's heavy winter salt application eats brake hardware and air fittings faster than almost anywhere in the Midwest. By February we see slack adjusters seized and air lines corroded through on tractors that run the I-75 supplier loop daily. We stock corrosion-resistant fittings and S-cam hardware on every Troy service truck so a salt-rotted line gets replaced on-scene.

JIT shutdown on the I-696 sunken corridor

The walled, shoulderless section of I-696 near Couzens leaves a disabled supplier truck with nowhere safe to sit during rush hour. A stalled JIT run here can idle a parts feed to a Detroit Three plant within the hour. Our dispatchers coordinate a quick MSP-assisted pullout and roll a mechanic in parallel so the clock against the assembly schedule stays short.

Consensual vs non-consensual

A tow you request is consensual and priced by agreement. A tow ordered by police or a property owner is non-consensual and priced under a regulated maximum. Which one happened determines what you can be charged and what recourse you have.

Private property towing rules

Most jurisdictions require conspicuous posted signage stating that unauthorized vehicles will be towed, who tows them, and where they go — before a removal is lawful. A tow from a lot with no compliant sign is frequently challengeable.

Your right to choose the destination

Outside a police-ordered move, you generally decide where your vehicle goes. An operator steering every vehicle to their own affiliated shop or lot is a signal to ask questions before you sign anything.

Personal property in an impounded vehicle

Your belongings are usually retrievable even while the vehicle itself is held for fees. Ask specifically — most lots will not offer.

Written authorization and itemized invoices

You are entitled to an itemized invoice showing hook-up, mileage, storage, and every add-on as separate lines. A single lump sum with no breakdown is the thing to refuse at the counter, not later.

Move-over and roadside safety laws

Drivers must move over or slow for a stopped tow truck showing amber lights. This is why an operator will sometimes reposition your vehicle before working on it — a shoulder is the most dangerous office in the industry.

“Had a JIT trailer freeze up overnight at our Coolidge dock, single digits out. RRN tech rolled in 30 minutes, thawed the air system and rebuilt the dryer right in the lot. We never missed the parts window. Outstanding in the cold.”

“Lost a wheel seal on I-696 in the sunken stretch, no shoulder, scary spot. Tow operator knew exactly where the nearest pullout was and had MSP coordinate. Got me off the freeway and to a shop fast. Real pros.”

“Steer blowout at the Big Beaver commerce park. Service truck showed in about 35 minutes with the right size. One star off because the first ETA slipped a few minutes, but they kept me updated the whole time.”

Tell us the vehicle, not just the address

Year, make, drivetrain, whether it rolls and steers, and where it needs to go. AWD, an EV, a lowered car, or a locked wheel changes which truck is correct — thirty seconds on the phone in Troy prevents the wrong truck arriving and a second wait.

The right truck, with the price first

We match a carrier or wheel-lift to the vehicle and send you the hook-up, the mileage basis, and the ETA before it rolls. No Troy driver should learn what a tow costs after their car is already on the deck.

Loaded clean, delivered where you said

Correct tie-down points, condition photos at pickup, and delivery to your shop, your dealer, or your driveway anywhere in the Troy metro. If storage is unavoidable, you get the daily rate in writing before the vehicle goes into the yard.